Teams at Alliant Systems

The Support Engineer Level 1 will provide technical support to clients, troubleshoot issues, install software and hardware, document activities, and collaborate with teams.

The Tier 3 Engineer will lead technical projects, handle escalated technical support, audit security environments, and mentor junior engineers.

Provide Level 2 escalation support for US-based customers: administer Windows server and network infrastructure, manage Office 365/Azure services, troubleshoot hardware/software and backups, collaborate on cloud and migration projects, participate in on-call rotation, document procedures, and support security best practices.