Teams at Alliance Safety Council

Provide front-line support for Member Services and computer-based training (CBT). Log on systems, seat and monitor students, manage Sterling queue, print course cards, prepare classrooms, assist instructors and members, troubleshoot basic IT issues, maintain lab security and close procedures, and perform front desk duties as needed.

Provide front-line support in the CBT lab: log on systems, seat and monitor students, manage Sterling queue, print cards, assist instructors, troubleshoot basic IT issues, prepare and close lab, and assist member companies with registrations.

Provide Tier 2/3 end-user and infrastructure support: maintain Windows Server and desktop environments; manage VMWare and SAN; administer Active Directory, Group Policy, DNS/DHCP, VPN and Entra ID/Azure/Exchange; develop PowerShell automation; perform server maintenance, patching and monitoring; support endpoint security and security camera systems; procure IT solutions and travel to remote offices as needed.