Teams at Allbridge

Drive national and strategic B2B sales of hospitality property technology solutions. Build pipelines, exceed revenue and margin targets, close high-value enterprise contracts, manage executive relationships, negotiate pricing and timelines, and expand new and existing markets. Collaborate with marketing, revenue operations, customer success, pricing, and installations. Represent the company at industry events, maintain CRM accuracy, and travel domestically and internationally approximately 30–40%.

Own managed services renewals, budgets, quotes, contracts, customer onboarding, service modifications, and account support. Manage product and pricing updates, monitor business metrics, coordinate cross-functional teams, support customer relationships, and identify retention and service adoption opportunities. The role also contributes to process improvement, reporting, documentation, and strategic initiatives.

Provides Tier II technical support for commercial television and content delivery systems. Troubleshoots satellite, RF, Off-Air, OTT, and Pro:Idiom systems using remote diagnostic tools; dispatches field technicians; manages service requests, parts, RMAs, warranties, and escalations. Monitors system alerts, resolves issues cost-effectively, supports Tier I staff, maintains service records, and may work variable shifts, weekends, holidays, and overtime.