Teams at Align ENT + Allergy

Manages insurance accounts receivable and denied claims using eClinicalWorks and payer portals. Reviews claim histories, EOBs, ERAs, and denial codes; researches unpaid and underpaid claims; submits corrected claims, appeals, reconsiderations, and documentation; identifies eligibility, authorization, coding, and payer issues; documents work accurately; follows claims through resolution; and escalates complex issues while identifying recurring denial trends.

Provides front-desk and clinical support in a healthcare setting by greeting and checking in patients, verifying insurance, scheduling appointments, managing EHRs and medical records, collecting payments, coordinating referrals, and supporting providers with examinations and procedures. May perform medical assisting duties, including intake assessments, vital signs, patient history documentation, and medication administration under physician direction.

Welcomes patients, manages calls, checks patients in and out, schedules appointments, verifies insurance, processes payments and referrals, maintains accurate records, and supports daily medical office operations. The role requires strong communication, multitasking, dependability, and at least two years of medical office experience. Familiarity with eCW EMR, Athena, or WebPT is beneficial.