Teams at AlgoLeap Technologies Private Limited

Own the vision, strategy, and roadmap for AI-enabled Operations products. Lead discovery, backlog management, and Agile delivery with Data Science and Engineering. Define KPIs, track outcomes, and drive product adoption and iterative improvements.

Provide L3 production support for Salesforce-based Portfolio Services applications, resolving complex incidents within SLA timelines and performing root cause analysis. Engage business stakeholders, translate requirements into Salesforce solutions, support configurations, integrations, data fixes, deployments, and minor enhancements. Monitor performance, maintain documentation, coordinate releases, and drive continuous improvements in stability, automation, and user experience. The role also supports MuleSoft integrations and AWS services, including Amazon S3 and IAM.

Supports functional and automated testing for web applications in an Agile environment. Responsibilities include creating and executing test cases, maintaining Playwright and Cucumber BDD automation, testing APIs and backend integrations, documenting defects, validating releases, managing test data and environments, and contributing to CI/CD execution. Collaborates with developers, analysts, product owners, and Scrum teams to analyze requirements, communicate issues, and improve software quality.