Jobs at Alfafam

Implement and customize project management and CRM systems, integrate them with existing tools, gather business requirements, develop process strategies, train employees, and provide ongoing system support and maintenance. The role requires client collaboration, strong communication, knowledge of CRM and project management platforms, and familiarity with automation tools such as Zapier and Make.com.

Manage end-to-end implementation of CRM and project management software for clients. Responsibilities include gathering requirements, configuring and integrating systems, coordinating technical teams, managing timelines and stakeholders, overseeing testing and deployment, training users, providing post-implementation support, and optimizing solutions to improve operational efficiency.

Implement, configure, customize, and integrate CRM systems for clients. Gather business requirements, develop CRM strategies, train employees, and provide ongoing support and maintenance. Collaborate with client teams to improve customer engagement, retention, satisfaction, and business growth while staying current with CRM trends and best practices.

Manage client relationships and integrated marketing campaigns from planning through completion. Responsibilities include developing project plans, managing timelines, budgets, resources, and scope; monitoring campaign KPIs; coordinating execution; identifying risks; presenting updates and optimizations; analyzing feedback; and improving processes. The role requires managing multiple campaigns, communicating marketing strategy clearly to clients, and delivering measurable business results and customer satisfaction.

Develop and execute marketing strategies, research markets and competitors, manage multichannel campaigns, optimize performance using analytics, oversee budgets and ROI, support brand positioning, and present insights to leadership. The role also involves collaborating with sales, design, content, and product teams while managing client relationships and supporting business growth.