Teams at Alexander Dennis Limited

Produces clear, accurate technical documentation for buses and coaches throughout their operational life. Translates engineering drawings, technical data, and supplier information into user-friendly publications supporting safe vehicle operation, servicing, and maintenance. Collaborates with Engineering, Manufacturing, Technical Support, and suppliers while managing multiple documentation projects and deadlines.

Provides broad human resources support across recruitment, employee relations, workplace investigations, safety initiatives, onboarding, engagement events, policy administration, performance management, and conflict resolution. Maintains HR and benefits systems, recruitment records, and employee data while advising employees and management on HR policies, labor laws, progressive discipline, and performance matters.

Coordinate warranty and retail support enquiries, accurately process service requests, schedule engineering resources, communicate with customers and internal teams, maintain service data, and help resolve complaints and issues. The role requires strong communication, organisation, customer focus, telephone and email skills, accuracy, initiative, and the ability to work effectively under pressure.