Teams at Alertus Technologies

Manage relationships with major corporate customers to drive satisfaction, retention, renewals, product adoption, training, and account expansion. Proactively engage customers, coordinate internal teams, gather product feedback, support feature development, and cultivate new business opportunities. The role requires substantial customer-site travel, strong communication and organizational skills, CRM experience, project ownership, and client training capabilities.

Lead international regional sales by developing strategic sales plans, expanding markets, acquiring new customers, managing key accounts, and supporting channel partners. The role requires quota attainment, prospecting, demand generation, technology sales, and relationship management with distributors, resellers, and end users. English and Spanish fluency, Salesforce experience, approximately 50% travel, and residence within driving distance of Baltimore headquarters are required.

Own the whole-product UX experience, scalable design system, and digital brand identity across web and mobile. Translate product requirements into wireframes and high-fidelity designs, conduct research and usability testing, ensure WCAG 2.1 AA accessibility, and collaborate with engineering and product teams. The role also involves prototyping with AI tools, maintaining component libraries, and occasionally traveling.