Teams at Aldridge

Drive new-logo sales for managed IT, cybersecurity, cloud, and IT consulting services. Responsibilities include prospecting SMBs, developing client relationships, presenting tailored solutions, attending industry events, negotiating contracts, closing deals, maintaining CRM records, and coordinating client handoffs. The role requires MSP/MSSP sales experience, a strong Dallas-area network, proven quota attainment, and excellent communication and negotiation skills.

Provides technical support for client systems in an MSP environment. Responsibilities include resolving end-user issues, managing Active Directory accounts and permissions, troubleshooting printers, email, applications, and workstations, onboarding and offboarding users, configuring laptops, documenting tickets, and maintaining user satisfaction. The role is hybrid, requires occasional onsite travel up to 50% within the territory, and includes lifting up to 25 pounds.

Manages relationships across a portfolio of managed-service clients, serving as the liaison between technical teams and executive sponsors. Responsibilities include monitoring account health, leading client meetings and business reviews, presenting service trends, coordinating escalations, maintaining CRM and roadmap documentation, identifying solution opportunities, and aligning internal teams on delivery. Requires IT infrastructure familiarity, strong organization, consultative communication, and up to 20% travel.