Teams at Alberta Blue Cross

Senior IT leader responsible for shaping and executing enterprise cybersecurity strategy, leading cybersecurity teams, governance, incident response, risk management, compliance, budgeting, and executive reporting to improve resilience and reduce cyber risk.

Respond to telephone inquiries from pharmacies and other providers about eligibility, claims, and prior approvals; verify claims via online adjudication systems; log calls and provider feedback; support process improvements and project work using Microsoft Office tools.

Own and prioritize digital product backlogs, collaborate with cross-functional teams to deliver and optimize D2C and B2B digital experiences, use analytics to measure performance, support commercialization and GTM, ensure compliance and accessibility, and drive continuous improvement to enhance customer journeys and business outcomes.