Teams at Alberta Blue Cross

Create, edit and distribute external content across channels to support brand awareness and lead generation. Plan and execute audience-driven content strategies, manage CMS and SEO, coordinate with stakeholders and design teams, ensure brand voice and governance, and measure content performance.

Respond to telephone inquiries from pharmacies and healthcare providers about benefit eligibility, claim adjudication, plan limits and prior approvals. Verify claims using online adjudication systems, log call details, provide provider support, suggest workflow improvements, and assist with projects and analyses using Excel and Word.

Temporary 12-month Graphic Designer responsible for multi-platform brand and marketing design. Create illustrations, layouts and visual assets, translate data and messaging into clear visuals, manage multiple deadlines, ensure brand consistency, present work, and support junior designers while liaising with print suppliers and running file preflight.