Alaska Communications Systems Holdings, Inc. Benefits Overview

Leads planning, engineering, design, records accuracy, and lifecycle stewardship for Layer 1 telecommunications infrastructure, including fiber, ducts, conduits, facilities, power, racks, routes, and network records. Coordinates Layer 2 and Layer 3 planning with IP engineering and network architects. Translates business demand and network strategy into infrastructure plans, capital forecasts, budgets, business cases, and implementation-ready projects while ensuring resiliency, capacity, constructability, and serviceability.

Leads managed IT service support for external clients by overseeing ticket escalations, coaching technicians, monitoring queues, managing vendors, troubleshooting systems, reviewing project handoffs, maintaining technical documentation, and advising on client solutions. Participates in an on-call rotation and supports knowledge management, remote monitoring, and professional services automation systems.

Supports end-to-end procurement for construction, engineering, and professional services. Leads RFP, RFQ, and RFI development; drafts statements of work; coordinates vendor evaluations and cross-functional reviews; tracks contracts, purchase orders, milestones, and compliance documentation. Partners with Engineering, Legal, Finance, and Purchasing, conducts market research, advises stakeholders, improves procurement workflows, and uses AI-enabled tools for sourcing, documentation, reporting, and vendor analysis.