Alaska Communications Systems Holdings, Inc. Benefits Overview

Leads enterprise sales strategy, teams, strategic accounts, business development, RFP responses, forecasting, budgeting, reporting, compensation administration, and telecommunications sales initiatives. Develops market intelligence, competitive strategies, business cases, proposals, customer relationships, and cross-functional programs. Provides sales training and partners with Product, Marketing, Finance, HR, Service Delivery, and Operations to drive revenue and improve customer experience.

Leads managed IT service support for external clients by overseeing ticket escalations, coaching technicians, monitoring queues, managing vendors, troubleshooting systems, reviewing project handoffs, maintaining technical documentation, and advising on client solutions. Participates in an on-call rotation and supports knowledge management, remote monitoring, and professional services automation systems.

Supports end-to-end procurement for construction, engineering, and professional services. Leads RFP, RFQ, and RFI development; drafts statements of work; coordinates vendor evaluations and cross-functional reviews; tracks contracts, purchase orders, milestones, and compliance documentation. Partners with Engineering, Legal, Finance, and Purchasing, conducts market research, advises stakeholders, improves procurement workflows, and uses AI-enabled tools for sourcing, documentation, reporting, and vendor analysis.