Teams at Alarm Systems, Inc.

Handles inbound calls for multiple client businesses, screens callers, gathers accurate information, follows account-specific protocols, dispatches emergencies, schedules appointments, documents messages, updates tickets, and communicates with clients and internal teams. The role requires professional phone etiquette, attention to detail, calm problem-solving, reliable attendance, and comfort using phone systems, call software, and CRM platforms. Set second- or third-shift schedules include weekends and the position is on-site.

Sell electronic security systems and healthcare solutions by developing client relationships, presenting tailored offerings, generating leads through networking and trade shows, responding to inquiries, and collaborating with technical teams. The representative manages their schedule, maintains sales productivity, gathers client feedback, stays informed on industry developments, and works toward sales targets while following company policies and ethical standards.

The Office Administrative Assistant will support daily operations through data entry, invoicing, and general office tasks, while collaborating with various departments.