Alaan Benefits Overview

Manage a high-volume portfolio of post-activation accounts to drive adoption, unlock spend, reduce churn, and grow revenue. Build programmatic, automated lifecycle campaigns and self-serve resources, monitor health signals, act on at-risk accounts, analyze usage data, and feed product insights to improve adoption and expansion.

Create visual assets for digital and print across social, events, web, performance ads, and motion graphics. Work with marketing to execute design projects, maintain brand consistency, and produce motion graphic content. This role is not UX/UI focused.

Own the vision and roadmap for core platform capabilities (IAM, authentication, permissions, user management). Build shared services, APIs, and platform infrastructure; improve reliability and scalability; ensure security and compliance; lead cross-functional execution; and use data to define success metrics and drive improvements.