Teams at AKQA

The Communications Manager develops and executes external communications across markets, including media relations, story development, communications planning, executive visibility, awards campaigns, reputation management, stakeholder collaboration, and performance reporting. The role builds AKQA’s reputation by promoting its work, people, expertise, and partnerships through compelling messaging and media opportunities.

Leads client relationships, revenue growth, presentations, project delivery, and cross-functional team leadership across customer experience consulting, branding, and communications engagements. The role manages strategic client objectives from development through execution, identifies upselling and cross-selling opportunities, oversees resources and deliverables, and mentors strategists and consultants in a bilingual Japanese-English environment.

Manage the employee experience and people operations for a creative studio. Partner with leadership on engagement, retention, performance management, talent acquisition, onboarding, learning and development, employee relations, payroll, immigration, compliance, and HR policies. Analyze people metrics, support global teams, manage office responsibilities, coordinate audits and budgets, and advise managers and employees while driving continuous improvement.