A.K.A. New Media Inc
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The Digital Account Coordinator will provide account and project management support, focusing on client relations and project tracking. Responsibilities include managing client expectations, supporting project teams, developing client strategies, training clients on digital solutions, and contributing to marketing efforts. This role involves maintaining client relationships and identifying business development opportunities.
The Client Experience Coordinator will provide technical support, train clients on the raisin® platform, track account activities in the CRM, support marketing initiatives, assist business development, and identify features for product development.
The Digital Project Manager will oversee project plans, client relationships, and account coordination for digital initiatives, particularly for not-for-profit organizations. Responsibilities include managing project scopes and budgets, supporting project teams, ensuring client satisfaction, and contributing to business development and marketing efforts.
The Impact Development Associate at raisin focuses on business development to support fundraising efforts for various causes. Responsibilities include educating potential clients about the company's value proposition, researching not-for-profit organizations, using communication tools like Hubspot and Slack, and participating in marketing initiatives.
The Manager of Client Support will develop and enhance our technical support function, providing tier 1 and tier 2 support for users of the raisin® platform. Responsibilities include managing support projects, analyzing support data to improve processes, and collaborating with various teams to meet client needs.