Ajua
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The Senior Platform Engineer is tasked with developing software solutions for Ajua's real-time data platform, ensuring uptime and performance, mentoring on system architecture, collaborating on API development, and working with data processing and machine learning technologies. The role also involves monitoring production systems and performing on-call duties while guiding the team in technical skills acquisition.
The Platform Engineer at Ajua will maintain platform performance, develop and scale APIs, and work with data processing technologies. Responsibilities include collaborating with data scientists, automating solutions, and ensuring reliability while adhering to best practices in coding and testing.
The Customer Success Engineer at Ajua will enhance customer experience by providing ongoing technological support and guiding clients through the onboarding process. Responsibilities include maintaining platform performance, managing technical projects, facilitating communication between clients and the engineering team, and supporting the development of a high-quality SaaS product.
The Customer Success Manager at Ajua will manage customer accounts, ensuring seamless communication and relationships, while assisting customers to maximize the value of Ajua's products. Responsibilities include customer onboarding, billing management, project management, and preparing detailed reports on customer status. The role requires collaboration with various teams to enhance product offerings based on customer feedback.
The Customer Success Engineer will enhance customer experience by providing onsite and remote support for Ajua's products. Responsibilities include managing system monitoring tools, preparing service reports, gathering requirements, and building technical relationships with customers. The role requires collaboration with various teams and ensuring the smooth operation of services.
The Country Manager for Nigeria at Ajua will develop and implement a growth strategy to drive local revenue, establish partnerships, and manage client relations. Key duties include negotiating contracts, analyzing market opportunities, leading marketing efforts, and managing the P&L while fostering growth. The role requires strong leadership and exceptional networking skills.