Jobs at AirDNA

Provides Tier 2 technical support for AirDNA’s Adapt pricing engine. Diagnoses pricing and synchronization issues using SQL, Python, APIs, logs, analytics, and existing code; explains root causes to customers; creates support content and SOPs; identifies escalation trends and at-risk accounts; and partners with Product and Engineering to drive lasting fixes.

Own a territory and manage the complete outbound sales cycle for Adapt, an AI-powered dynamic pricing product. Prospect property management company leaders, deliver revenue business cases, run pilots, negotiate contracts, close deals, attend regional events, and relay customer feedback to product teams. The role is remote within a territory and requires regular travel. The successful candidate will help establish the sales process as the founding seller in the region.

Own a LATAM territory end to end by prospecting property management companies, presenting Adapt’s AI-powered dynamic pricing solution, building revenue business cases, negotiating, and closing deals. The role requires outbound selling, customer and event engagement, market relationship development, and feedback to the product team. This is a founding regional sales position with regular travel across the territory.

Own an Asia-Pacific territory for Adapt, AirDNA’s AI-powered dynamic pricing product. Prospect property management companies, sell to owners and revenue leaders, build ROI cases, run pilots, negotiate and close deals. Attend regional events, develop market relationships, provide customer feedback to product teams, and establish the sales playbook as the region’s founding seller. The role is remote within the territory and requires regular travel.

Manage a book of SaaS accounts end-to-end to drive retention, adoption, and expansion. Onboard and engage customers, manage renewals and upsells, monitor churn and account health, provide product training, resolve issues, and act as a strategic advisor using data to deliver measurable ROI and reduce churn.

Build a unified data architecture for AirDNA's Strategy & Planning team: audit and consolidate cross-functional data, create executive dashboards, deliver ad-hoc analyses, automate reporting, ensure data quality and governance, document processes, and partner with Growth, Finance, Marketing, and Support to close data gaps.