Teams at Aircall

Support Aircall’s global long-tail customers by handling tickets, inbound calls, customer requests, and escalations. Identify cross-sell, upsell, and retention opportunities while nurturing customer accounts. Collaborate with Customer Success and other teams to resolve issues, improve processes, and evaluate AI-enabled optimization opportunities. The six-month internship requires fluent English and French, strong communication skills, customer focus, multitasking ability, and current Master’s-level study.

Owns commercial performance for Aircall’s France, Italy, and Middle East territory. Leads, coaches, and develops account executives across SMB, mid-market, enterprise, and strategic segments; drives pipeline discipline, forecasting accuracy, deal execution, hiring, onboarding, and performance management. Partners cross-functionally with business development, partnerships, account management, marketing, and revenue operations to execute regional go-to-market strategy and accelerate SaaS revenue growth.

Leads strategic technology partnerships in the Americas, global technology business development, and Aircall’s tech reseller program. Owns platform relationships, revenue attachment, partner identification, activation, commercial lifecycle management, and reseller growth. Collaborates with international teams, regional leadership, marketing, and product to align technical integrations with commercial outcomes. Uses partner performance data, pipeline metrics, AI tools, and ecosystem insights to prioritize initiatives and influence senior external stakeholders.