Teams at Airbnb

Build and deploy advanced machine learning and agentic AI systems that improve Airbnb’s customer service experience. Responsibilities include developing AI assistants, integrating ML products, optimizing model performance, applying LLM techniques such as fine-tuning and RAG, building multi-agent architectures, and shipping scalable production ML systems. The role collaborates closely with Engineering, Product, and Design teams and contributes to emerging AI initiatives from concept through production.

Build and maintain highly reliable, scalable, and secure systems supporting Airbnb’s Zero Trust ecosystem. Develop client platforms, security services, network paths, and identity solutions for corporate endpoints. Collaborate with security, product, and engineering teams, support executive users, optimize identity flows, lead technical projects, and mentor junior engineers.

Lead Airbnb’s social features product pod, owning strategy, roadmap, execution, experimentation, and outcomes for travel maps, group travel, sharing, recommendations, and social connections. Partner with engineering, design, data science, and program management to prototype, launch, and iterate consumer features that increase planning, booking, sharing, engagement, and retention. Define requirements, review product details, establish metrics, protect trust and privacy, and communicate strategy and results to leadership.