Teams at Air New Zealand (airnewzealand.com)

Supports marketing and advertising technology platforms, integrations, data flows, customer segmentation, journeys, campaign activation, and marketing automation. Develops data pipelines, scalable campaign components, documentation, training, and platform support. Applies AI and emerging technologies to improve personalization and marketing effectiveness while troubleshooting data, integration, and campaign issues.

Partners with operational teams and leaders to identify value opportunities, reduce waste and inefficiency, and deliver measurable process improvements. Leads cross-functional and step-change initiatives, develops improvement roadmaps, supports digital and automation initiatives, and coaches teams in Lean and continuous improvement practices. The role also requires business case development, statistical analysis, stakeholder facilitation, change management, and autonomous delivery across complex environments.

Leads Air New Zealand’s In-flight Supply Planning function, including people leadership, planning strategy, governance, Supply Review, and Sales and Operations Planning. Drives transformation, continuous improvement, digital planning tool adoption, supplier collaboration, and stakeholder engagement. Coaches and develops a high-performing team while improving planning capability, processes, and operational outcomes.