Teams at Air New Zealand (airnewzealand.com)

Leads software quality assurance through manual and automated testing across the development lifecycle. Designs, develops, maintains, and refactors Java-based automation frameworks and regression suites; collaborates with architects, engineers, QA professionals, and business analysts to diagnose issues and improve testability. Contributes to automation strategy, CI/CD practices, Agile delivery, user acceptance testing, and quality standards while coaching and mentoring QA engineers.

Build, operate, and evolve customer identity and authentication services, including Java applications, APIs, integrations, and secure customer journeys. Implement OAuth 2.0, OpenID Connect, MFA, and identity security controls; manage CI/CD deployments, production support, monitoring, and incident resolution. Collaborate across teams on reusable identity patterns and emerging biometric capabilities while participating in a 24/7 on-call roster.

Develops and manages leisure, corporate, and travel management accounts across Canada East. Builds executive relationships, secures new business, grows revenue and market share, analyzes commercial data, maintains an opportunity pipeline, and represents Air New Zealand at customer meetings and industry events. The role also collaborates with internal teams to deliver commercial initiatives and exceptional account management.