Agoda Benefits Overview

Manage and grow key accommodation partner relationships, acquire new supply, analyze data to propose solutions, train partners, execute growth initiatives, and deliver country KPIs.

First-line technical support for Agoda employees: respond to calls, email and chat; troubleshoot hardware, OS (Windows/macOS/Linux) and software issues; manage service desk tickets; escalate unresolved problems; maintain documentation and service catalog; provide process feedback; work shifts and be on-call.

The Homes Manager will expand non-hotel accommodations in India, strengthen partner relationships, source new partners, and report on performance metrics.