Teams at Agave

Own Agave’s day-to-day marketing as its first full-time marketing hire. Responsibilities include product positioning, sales enablement, channel experiments, SEO and AI-search optimization, website and content production, email and lifecycle campaigns, customer upsell programs, review sites, analytics, and conference events. This hands-on role partners closely with founders and sales, personally writing copy, shipping pages, running experiments, and executing events in an in-person San Francisco environment.

Own and resolve the customer support queue for a B2B SaaS platform, triaging technical issues, diagnosing integrations and data problems, and communicating solutions clearly. Improve documentation, playbooks, SLAs, metrics, tooling, and support processes. Collaborate with Solutions Engineers, Product Managers, and Engineering to identify recurring issues and influence the product roadmap. The role is customer-facing, fast-paced, and requires independent problem-solving, technical curiosity, and process orientation.

Own the full product lifecycle from customer discovery and requirements through MVP, production launch, rollout, and revenue growth. Define and prioritize roadmaps, lead cross-functional execution with engineers, product analysts, and account executives, and work directly with customers to shape products. The role emphasizes hands-on technical product execution, API and data fluency, meticulous testing, clear documentation, customer communication, and in-person collaboration in San Francisco.