Teams at AfterShip

Leads and grows AfterShip’s distributed Marketing Creative team, setting brand vision and directing creative across campaigns, product launches, and digital channels. Builds an AI-powered production engine using automation, cloud workflows, and design systems to scale high-quality output. Partners with marketing stakeholders, manages agencies and freelancers, establishes creative processes, and develops team members through hiring, coaching, and performance management.

Leads and scales AfterShip’s distributed Marketing Creative team, including hiring, coaching, creative direction, brand evolution, and performance management. Owns creative across campaigns, product launches, digital channels, and marketing surfaces. Builds AI-powered, cloud-based production workflows and design systems that improve speed, quality, and scalability. Partners with marketing stakeholders, manages agencies and freelancers, and establishes processes that support high-volume creative output.

Own strategic enterprise SaaS accounts, driving retention, renewals, commercial negotiations, expansion, and customer outcomes. Build executive relationships, lead QBRs and onboarding, identify churn risks, influence product roadmaps, and collaborate cross-functionally. Mentor other CSMs while managing complex stakeholders across global time zones. Travel up to 20% for client meetings, executive sessions, and trade events.