Teams at Afni, Inc.

Handle inbound auto insurance calls to sell and upsell policies, deliver customer service, process orders, update accounts/records, multitask, and complete paid licensing and product training.

Provide world-class inbound customer service for insurance policyholders: process orders, update accounts and records, troubleshoot issues, multitask across systems, and sell or upsell products while maintaining empathy, accuracy, and efficiency.

Handle inbound calls from insurance policyholders, deliver customer service, troubleshoot issues, process orders and account updates, multitask across systems, upsell products, complete paid training and transition, work assigned shifts including weekends and holidays, and pass background screening.