Teams at Affinity.co

Build and close net-new and expansion business within the mid-market private capital segment. Responsibilities include qualifying inbound leads, conducting discovery and presentations, managing pipeline and forecasts, exceeding quota, developing outbound prospecting, partnering with Customer Success and Marketing, and advising financial services prospects on CRM, API integrations, data enrichment, and reporting solutions.

Manage a large global portfolio of Scale customers, driving adoption, renewals, retention, and expansion. Design scalable customer-success programs, playbooks, triggers, campaigns, and lifecycle journeys using customer and product-usage data. Track KPIs, identify churn risks, improve engagement, and coordinate with CS, Product, Onboarding, Operations, and Marketing teams to deliver personalized experiences at scale.

Staff Software Engineer responsible for setting technical direction, leading complex initiatives, partnering with product and design, mentoring engineers, and owning reliability, performance, observability, and on-call operations. The role spans backend data models and asynchronous processing through frontend design systems and visualizations. Required experience includes 10+ years of full-stack software development, Ruby, PostgreSQL, React, TypeScript, scalable relational systems, and AI-assisted development practices.