Teams at Aero

Coordinates private charter operations from request through completion, serving as the primary contact for guests and brokers. Manages pre-flight logistics, documentation, catering, aircraft stocking, ground handling, fueling, vendors, and crew communications. Monitors flights, verifies crew compliance, resolves operational issues, maintains records, and supports process improvements. The role requires premium customer service, cross-functional coordination, confidentiality, flexibility, and occasional travel in a hybrid aviation operations environment.

Deliver premium guest experiences across Aero lounges and aircraft at the TEB base. Responsibilities include welcoming guests, handling luggage, preparing cabins, providing inflight food and beverage service, coordinating with pilots and airport partners, ensuring safety and on-time operations, resolving concerns, collecting feedback, and maintaining required certifications and training.