Teams at Advocates & Guardians for the Elderly & Disabled (AGED, Inc.)

Manages Medicaid applications and recertifications for elderly and disabled individuals, including documentation collection, eligibility research, DCF correspondence, trust-deposit reviews, case tracking, and client communication. Maintains accurate records in CRM systems and advises clients, advocates, and professionals on eligibility requirements. The role also supports process improvement, training materials, quality review, and increasing departmental responsibilities over time.