Teams at Advertising Specialty Institute

Lead post-sale customer lifecycle to maximize retention, adoption, and lifetime value. Build and scale Customer Success and Retention teams, implement health scoring, drive onboarding and activation, reduce churn, identify expansion opportunities, and partner with Sales, Product, and Marketing to deliver measurable customer outcomes.

The Customer Experience Marketing Specialist designs and executes data-driven lifecycle engagement strategies to enhance member journeys, collaborating with multiple teams to improve retention and platform utilization.

The Account Executive will drive ASI's business growth by upgrading existing client services and products through outreach and client engagement strategies, including sales calls and demonstrations.