ADI Global Benefits Overview

Provides pre-sales and post-sales technical support for fire and security products. Learns to assess project requirements, conduct remote site surveys, diagnose issues, support installations, prepare documentation, monitor project progress, collect reporting metrics, and assist with customer and internal training. The role requires initial electronics experience, fluent Flemish/Dutch and French, Microsoft Office proficiency, and strong communication skills.

Supports sales strategy and execution through reporting, data analysis, dashboard and KPI maintenance, forecasting, territory planning, CRM improvements, data quality management, and process optimization. The role investigates system and business issues, provides recommendations, supports special projects, and assists with training and user adoption across the sales organization.

Grow assigned customer accounts and revenue through outbound sales, account management, prospecting, product education, competitive conversions, pricing, and margin improvement. Build long-term customer relationships, maintain CRM records, promote ADI products and services, and deliver strong customer experiences by phone, online, and in-store. Meet daily activity and sales targets while working collaboratively and independently.