Addigy
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Provide Tier 1 remote technical support for Addigys Apple-focused SaaS: handle Zendesk tickets across channels, troubleshoot macOS/iPadOS/iOS, escalate to Tier 2, create/update KB articles, assist onboarding interns, meet daily ticket metrics, and complete required Apple certifications.
Software
The job invites applicants to join a growing team. Candidates are encouraged to submit their resumes and indicate desired work types.
