Teams at AdaptHealth LLC

Entry-level sales role responsible for growing referrals and business from healthcare referral sources. Duties include conducting sales calls, maintaining accounts, promoting home medical equipment and services, collecting medical documentation, explaining Medicare and private insurance procedures, coordinating order processing, and partnering with internal teams to improve customer satisfaction and revenue.

Supports regional healthcare operations by improving workflows, processing insurance and authorization documentation, validating patient data in EMR systems, analyzing errors, and resolving operational issues. The role assists with training, onboarding, compliance, patient follow-ups, and process improvement projects while meeting quality metrics and maintaining accurate documentation under HIPAA, PPE, and infection-control standards.

Reviews and validates patient documentation for payer compliance, billing readiness, and revenue-cycle support. Collects prescriptions, clinical notes, authorizations, and eligibility records; coordinates with physician offices, insurers, Medicaid programs, and internal teams to resolve missing documentation and outstanding charges. Maintains provider databases, tracks requests, identifies recurring issues, supports customer service, and ensures compliance with Medicare, Medicaid, HIPAA, and insurance requirements.