Teams at Acumatica

Manage partner territories to improve customer satisfaction, retention, renewals, expansion, and churn mitigation. Coach partner Customer Success Managers, resolve customer escalations, coordinate cross-functional solutions, answer policy and licensing questions, and contribute to customer success best practices. The role requires high-stakes account management, executive communication, conflict resolution, independent prioritization, and effective work in a distributed environment.

Senior executive to set pricing, packaging, and commercialization strategy for Acumatica. Build and lead pricing, product operations, and AI monetization teams; establish KPI/data infrastructure, deal desk and discount governance, WTP research, price increase programs, partner economics, and executive/board reporting to drive NRR and ARR growth.

Leads Acumatica’s global brand and advertising strategy, including brand architecture, governance, positioning, integrated campaigns, agency relationships, creative standards, measurement, and AI-enabled marketing innovation. Partners with executives and cross-functional teams to increase awareness, differentiation, and business impact across markets and channels. Manages advertising investment, experimentation, performance optimization, and internal and external talent while advising the CMO.