Teams at Activate Group Limited

Repair and refit vehicle body panels to pre-accident condition following manufacturer repair methodology. Use measuring equipment, body jigs, welding and smart-repair tools. Strip/refit trim and interiors, repair small dents, ensure safety standards and record faults on job cards.

Clean, wash, vacuum, polish and steam-clean customer and courtesy vehicles to a high standard. Communicate with customers and reception, report incidents, complete fuel and drivers' logs, and follow health and safety and housekeeping procedures.

Handle high volumes of inbound calls to provide exceptional customer service, record information accurately using Activate Group software and databases, meet SLAs and KPIs, assist with administrative tasks and emails, collaborate with internal teams and external companies to resolve customer queries.