Teams at Activate Games

Guides customers through check-in and gameplay, provides assistance during gaming experiences, processes transactions, responds to equipment malfunctions, maintains cleanliness, supports inventory checks, and helps keep the facility operating smoothly. The role requires energetic customer service, clear communication, flexibility, and availability for evenings, weekends, holidays, and varied shifts.

Guides customers through check-in and gameplay, briefs groups, monitors game areas, troubleshoots malfunctions, processes payments, answers inquiries, and maintains a clean, safe facility. The role requires energetic customer service, crowd communication, multitasking, physical stamina, flexible shift availability, and occasional use of maintenance tools and cleaning chemicals.

Plan, design, and execute test plans, cases and automated scripts for game software. Collaborate with developers and designers, maintain test documentation, integrate testing into CI/CD, evaluate usability/visual quality, identify issues, participate in scrum, and lead bi-weekly QA meetings.