Jobs at Activate Games

Plan, design, and execute test plans, cases and automated scripts for game software. Collaborate with developers and designers, maintain test documentation, integrate testing into CI/CD, evaluate usability/visual quality, identify issues, participate in scrum, and lead bi-weekly QA meetings.

Support HR operations across Canada and the US: ensure compliance, maintain HRIS and payroll consistency, produce HR reporting, manage recruitment/onboarding, handle employee relations, training tracking, and policy implementation.

Lead Activate's global creative: codify and scale brand assets, build a global creative toolkit, manage the agency relationship, scale agency campaigns in-house, run organic social, and use AI and A/B testing to optimize creative performance.

The Game Facilitator guides players during check-in and gameplay, ensuring a high-quality customer experience in a fast-paced environment.

Guide guests through check-in and gameplay, ensure smooth operation of the game experience, handle transactions, assist with troubleshooting and light facility maintenance, and deliver high-energy customer service in a fast-paced entertainment venue.

Support the finance team with cash management, daily bank reconciliations, AP/AR administration, month-end close tasks, journal entries, ledger reconciliations, and maintain organized financial records and documentation.

Guide guests through check-in and gameplay, monitor and assist during experiences, handle transactions, maintain facility cleanliness and safety, and support leaders with equipment or malfunction issues.

Lead growth, performance, lifecycle, and CRM marketing for Activate corporate stores. Own P&L, build multi-year revenue and demand plans, optimize channel investment, analyze retention and attribution, and increase bookings. Manage and mentor CRM and Paid Digital specialists, partner with corporate marketing and communications, and scale systems and AI-powered capabilities to drive store-level bookings and consistent revenue growth.

Guide guests through check-in and gameplay, monitor and assist during experiences, handle transactions, maintain facility cleanliness and basic equipment fixes, and support leaders to ensure a high-energy customer experience.

Lead global product marketing for Activate: define commercial plans, launch calendar, loyalty strategy, and partnership deals. Partner with Technology and Global Partnerships to turn customer insight into product and market launches, drive market rollouts with franchise/JV partners, negotiate entertainment/IP partnerships, and lead a Product Marketing team that uses AI to scale output.

Lead design and maintenance of reusable test automation frameworks and AI-assisted/agentic testing for game software and platforms. Integrate tests into CI/CD, improve testability, define AI guardrails, enable developers, mentor QA, manage test environments and data, and ensure reliable, scalable automated validation across unit to production synthetics.

Facilitate and supervise interactive game experiences: check in guests, manage payments, brief and assist players, monitor gameplay, handle minor technical or maintenance issues, and maintain cleanliness and safety in a fast-paced, customer-focused environment.

Guide customers through check-in and gameplay, monitor and assist during experiences, handle transactions, maintain facility cleanliness and safety, perform light maintenance and inventory tasks, and escalate technical issues to leadership.

Guide customers through check-in and gameplay, monitor and assist during experiences, handle transactions, maintain facility cleanliness and basic equipment repairs, and ensure a safe, high-energy customer experience.

Guide guests through check-in and gameplay, provide timely assistance and basic technical troubleshooting, handle transactions, maintain facility cleanliness and safety, and support team leads with inventory and equipment upkeep to ensure a high-energy customer experience.

Guide customers through check-in and gameplay, monitor and assist during experiences, handle transactions, maintain facility cleanliness and basic equipment upkeep, and escalate technical issues to leadership. Provide high-energy, customer-focused facilitation to ensure safe, efficient, and enjoyable game sessions.

Guide guests through check-in, facilitate and monitor interactive game experiences, handle transactions, maintain a clean safe facility, assist with light maintenance and inventory, and deliver high-energy customer service during varied shifts.

Support US HR operations including recruitment, onboarding/offboarding, HRIS and payroll audits, compliance with multi-jurisdictional legislation, performance management, employee relations, training development and reporting, and special HR projects.

The Game Facilitator guides players through the gaming experience, provides customer support, and ensures the facility is clean and operational, maintaining a high-energy environment.

The HR Business Partner will support HR activities in employee relations, recruitment, policy implementation, and training in US Operations.