Teams at Action Property Management

Provide 5-star front desk and concierge services for a luxury residential association: maintain lobby and access control, answer phones, handle parcels, complete daily reports, resolve resident and guest concerns, and uphold association governance and high customer service standards.

Provide 5-star concierge and front desk service for a luxury high-rise: greet residents/guests, monitor lobby and access control, answer phones, receive parcels, complete daily reports, address resident concerns, and maintain a professional lobby appearance while following association governing documents.

Manage a portfolio of 4–7 HOA communities, partner with Boards, oversee budgets, audits, reserve studies, bids and governing documents, attend evening meetings, handle resident relations, and coordinate vendor and corporate support to ensure excellent community operations.