Teams at Accredited Labs

Coordinates shipping and receiving, customer equipment deliveries and pickups, service estimates, invoicing, documentation, and shipment issue resolution for a calibration laboratory. Maintains accurate equipment records, communicates turnaround times, supports customer approvals, and partners with lab staff to prioritize work. The role also requires customer service, administrative accuracy, safe handling of equipment, lifting up to 50 pounds, prolonged standing, and occasional local deliveries.

Administer and configure the IndySoft calibration management platform across a national lab network. Responsibilities include managing users and workflows, maintaining equipment and reporting configurations, supporting data migrations and site integrations, monitoring integrations with NetSuite and Salesforce, troubleshooting data issues, assisting users, documenting processes, and recommending system improvements. The role requires IndySoft experience, SQL proficiency, knowledge of APIs and data integrations, strong data-quality skills, and effective communication.

Prepare and send customer invoices, reconcile billing data, handle billing inquiries, support accounts receivable and collections, collaborate with operations, assist month-end close, and recommend process improvements to ensure accurate, timely billing across multiple branch locations.