Teams at Accor

Drive strategic OTA partnerships to grow Accor and hotel revenue, diversify channel mix, control distribution cost, protect web direct & loyalty. Negotiate contracts, build and execute action plans, track KPIs, coordinate with local e-commerce and sales teams, run QBRs, lead tech-related projects, liaise with legal, BI, loyalty and web direct teams, and provide training and support to local partners.

Support global rollout of ACT by creating e-learning and communications, preparing and executing product launches and migrations, collecting user feedback, improving onboarding materials, and collaborating with Product, Business and Migration teams to drive adoption across hotels.

Support content quality assurance and website go-live readiness for Movenpick and Swissotel; manage content updates for Grand Mercure via CMS; monitor website performance metrics; coordinate with global brand, marketing, and digital teams; assist with content publishing workflows, stakeholder reviews, and operational documentation.