Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.

Lead design strategies and execution for premium products by understanding academic researchers' needs, mentoring junior designers, and collaborating with teams.

Lead the design and development of large scalable applications, mentor teams, and drive technical initiatives while ensuring high quality and timely outcomes.

Oversee the peer-review process of manuscripts, manage reviewers, handle editorial decisions, and collaborate with authors and publishing managers to ensure timely publication.

The Senior Business Analyst will analyze data to drive business growth, define performance metrics, support product strategy, and lead reporting efforts.

As a Senior User Researcher, you will lead user research initiatives, drive insights for product strategies, and enhance user empathy within teams. Your responsibilities include conducting both qualitative and quantitative research, developing user personas, and presenting findings to stakeholders to inform product development.

The Director of Platform & Infrastructure leads a team of engineers, manages infrastructure projects, optimizes web systems, and ensures alignment with company goals.

Design and build web applications, collaborate on features impacting business, maintain system reliability, and optimize payment processing. Requirements include 5+ years in software development and knowledge of Ruby or similar languages.