Teams at Abstra

The Azure Cloud Architect will design, implement, and migrate cloud architectures, focusing on automating processes and optimizing workloads for clients.

Design, build, and maintain ServiceNow applications, scripts, integrations, and workflows. Develop client/server scripts, Service Portal widgets, REST/SOAP integrations, automated tests (ATF), and reports. Promote changes across environments, participate in code reviews, troubleshoot platform issues, and produce technical documentation while working within an Agile team.

Administer, configure, and maintain the ServiceNow platform including ITSM modules, Service Catalog, CMDB, integrations, workflows, and performance analytics. Support upgrades, data imports, MID Server setup, Tier 2/3 incident resolution, UAT testing, and documentation while collaborating with stakeholders and developers to implement platform improvements.