Teams at ABI Document Support Services

Lead and manage day-to-day billing operations, staff, and processes. Ensure accurate, timely invoicing and vouchering, collaborate with operations and collections, drive process improvements and automation, perform audits, handle billing inquiries and disputes, and complete month-end/quarterly/year-end reporting while maintaining confidentiality and compliance.

Manage and grow relationships with law firm and insurance clients, identify expansion opportunities, onboard and train clients on ABI systems, conduct account reviews, maintain CRM records, and achieve revenue and referral growth targets through consultative selling and client engagement.

Manage and grow relationships with law firm and insurance clients across the Midwest. Conduct meetings, trainings, product demonstrations, onboard clients, maintain CRM records, identify upsell opportunities, and meet referral and revenue growth targets while traveling approximately 50%.