Teams at AAA Club Alliance

Leads CRM and owned-channel strategy across multiple business lines, including email, SMS, push, direct mail, and in-app messaging. Owns roadmap development, campaign prioritization, customer journey optimization, segmentation, personalization, automation, measurement, and performance reporting. Partners with agencies and cross-functional teams across analytics, technology, product, compliance, and business functions to improve engagement, retention, loyalty, conversion, and customer lifetime value.

Leads membership pricing strategy, revenue optimization, pricing and elasticity modeling, scenario analysis, performance measurement, budgeting, forecasting, and executive reporting. Develops dashboards and actionable recommendations while partnering with Membership, Marketing, Digital, Sales, and Finance leaders to support sustainable growth, profitability, and financial planning.

Generates new corporate travel business through territory planning, prospecting, cold calling, proposals, presentations, negotiations, and account closing. Manages the sales pipeline and quota, develops C-level and stakeholder relationships, communicates AAA’s value proposition, maintains industry knowledge, and represents the organization at business travel events. The role requires B2B sales experience, consultative selling, strong negotiation and presentation skills, and Salesforce experience.