Teams at 9th Way Insignia

Designs, develops, configures, and supports ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, and CMDB. Responsibilities include scripting, workflow automation, REST/SOAP integrations, system upgrades, troubleshooting, documentation, requirements gathering, stakeholder demonstrations, and Agile delivery. The role also maintains platform stability and applies ServiceNow best practices.

Administer and optimize Oracle databases, OBIEE, and Informatica environments for a federal enterprise data warehouse. Responsibilities include performance tuning, monitoring, backup and recovery, patching, upgrades, security configuration, partitioning, compression, troubleshooting, and cloud migration support. The role also coordinates with developers and government IT teams, maintains technical documentation, and provides nightshift DBA backup coverage.

Lead migration of Informatica PowerCenter ETL workloads from on-premises Oracle infrastructure to Oracle Cloud Infrastructure. Assess, configure, migrate, validate, troubleshoot, and optimize enterprise ETL processes across environments. Develop data reconciliation and source-to-target validation, resolve performance and connectivity issues, coordinate cloud and database dependencies, and maintain migration documentation, test plans, runbooks, and recovery procedures. Support production readiness, change control, defect resolution, security processes, and knowledge transfer for the VA Enterprise Data Warehouse.