Teams at 9th Way Insignia

The Program Manager oversees service delivery teams, ensures contractual compliance, manages project plans, costs, and communicates with customers. Responsible for mentoring staff and risk management.

Design, develop, and maintain enterprise Power BI dashboards, semantic models, DAX measures, and automated Power Platform workflows. Convert OBIEE reports to Power BI, optimize performance and refresh strategies, ensure secure role-based report access, collaborate with ETL/dev teams, support agile delivery, produce documentation and runbooks, and mentor junior developers to deliver scalable, maintainable reporting solutions on-site in Washington, DC.

The ServiceNow Architect leads the technical architecture and design for the ServiceNow platform at USPTO, ensuring compliance, scalability, and integration while advising stakeholders and participating in design reviews.