The Customer Success Manager at 9fin will work on building client relationships, enhancing clients' workflows, and driving revenue. They will focus on ensuring clients understand the product offering, improving platform usage, and delivering innovative communication. This role requires a commercially minded individual to build a high-performing strategy from scratch within a fast-growing business in the financial market.

Establish and lead a Data Operations team to revolutionize data approach. Manage Data Operations Associates, extract financial information, ensure data accuracy, and collaborate with Credit team for analysis. Develop workflows, ensure data quality, manage projects, and monitor team performance. Provide training and mentorship for professional growth.

The Director of Marketing at 9fin will play a key role in shaping the brand, driving demand generation, and building market presence across different geographies and product verticals. Responsibilities include developing marketing strategy, leading demand generation efforts, product marketing, brand development, team leadership, and collaboration with internal teams.