Teams at 6sense

Leads a team of 7–8 Customer Success Managers serving upmarket SaaS customers. Responsibilities include coaching and developing talent, driving retention, adoption, customer value, renewals, forecasting, risk management, and operational excellence. Partners cross-functionally with Sales, Product, Support, Professional Services, Marketing, and RevOps to improve customer outcomes and scale Customer Success programs.

Build and own automated security control monitoring, continuous control monitoring, AWS evidence collection, control-failure workflows, and AI-native GRC processes. Integrate APIs and data systems, maintain cross-framework control libraries, support audits, validate remediation, administer GRC technology, and establish engineering standards for automation. Partner with Platform Engineering, DevOps, and IT to implement preventive guardrails, dashboards, self-service evidence, and measurable improvements in audit readiness and risk reduction.

Generate and qualify new business opportunities across strategic enterprise accounts. Responsibilities include creating target account lists, researching prospects, adding contacts, conducting strategic outreach by email and phone, engaging senior executives, evangelizing 6sense, meeting monthly quotas, and collaborating with the sales team to drive qualified opportunities and closed business.