Teams at 4M Analytics

Manage the full customer lifecycle for public sector accounts, from onboarding through renewal. Build relationships across government organizations, drive adoption and retention, identify expansion opportunities, handle escalations, and advocate for customer needs. Use AI, BI tools, and data analysis to monitor account health and inform account strategies. The role requires executive communication, change management, cross-functional collaboration, and up to 80% travel for on-site customer engagement.

Lead backend and GIS software development for subsurface utility mapping. Design Python applications, ETL workflows, databases, data infrastructure, and CI/CD pipelines for processing, testing, monitoring, and maintaining geospatial data quality. Collaborate with product, design, and QA teams, provide technical guidance, review third-party technologies, optimize systems, and address technical debt. The role requires strong Python, GIS, PostgreSQL, AWS, orchestration, containerization, and debugging experience within an AI-first engineering culture.

Own onboarding, adoption, and renewals for a portfolio of AEC enterprise accounts. Build executive and project-level relationships, track account health and usage, identify expansion opportunities, lead implementations, and feed customer insights into product and sales strategy to protect and grow ARR.