Teams at 3Cloud

Leads DevOps and platform engineering delivery for Azure solutions, owning design and implementation of services, components, CI/CD pipelines, infrastructure automation, observability, security checks, and technical quality. Guides workstreams, mentors engineers, conducts reviews, supports Agile planning, communicates with clients and stakeholders, and contributes to consulting pursuits, reusable solutions, and evaluation of emerging cloud and AI capabilities.

Lead managed services for clients' Azure, Databricks, and Microsoft Fabric data environments. Architect, implement, monitor, troubleshoot, and govern data platforms, ETL pipelines, data warehouses, semantic models, reporting, and AI/ML solutions. Manage incidents and SLAs, advise clients on licensing and technical strategy, communicate solutions, document environments, and mentor distributed engineering teams.

Leads the strategic direction and operational performance of a managed services organization. Oversees delivery teams, client satisfaction, service metrics, escalations, onboarding, continuous improvement, reporting, and operational scalability. Partners with sales, engineering, and executive stakeholders on service offerings, client growth, renewals, and delivery models. Advises clients on IT operations maturity and service improvements while managing KPIs, SLAs, tools, and resources.