Teams at 360dialog

Provide multi-channel technical support for WhatsApp API customers, troubleshoot API/webhook issues, liaise with L2 teams and WhatsApp/Meta, guide partners through onboarding and the WhatsApp Business ecosystem, and collaborate with commercial teams.

Provide technical support for WhatsApp API issues, collaborate with teams, guide clients, and troubleshoot problems across multiple communication channels.

Serve as a strategic advisor to enterprise clients, diagnosing challenges, developing data-driven WhatsApp growth strategies, leading executive reviews and workshops, translating requirements into scalable solutions, driving commercial expansion, and collaborating with Product, Engineering, and Commercial teams to deliver measurable business impact.