Teams at 360dialog

Own product areas as the client-facing interface: identify and validate customer problems, collaborate across teams, and drive commercial success. Learn from seniors, take responsibility for tasks, and grow quickly toward senior-level product management.

Provide multi-channel technical customer support for WhatsApp Business API users: troubleshoot API/webhook issues, collaborate with L2 and onboarding teams, liaise with WhatsApp/Meta, and guide partners through the WhatsApp Business ecosystem.

Operate and improve production infrastructure on GCP/GKE using IaC and GitOps. Manage stateful workloads, scaling, failover, and zero-downtime migrations. Debug distributed systems, enforce security and secrets hygiene, write infrastructure code (Python/Go/Bash), and document diagnoses and runbooks.