Teams at 21air

Analyze aircraft maintenance data to identify root causes, support maintenance task optimization, compile reports and presentations, and liaise with vendors. Maintain aircraft reliability and safety levels, provide technical analysis and statistical evaluation, and travel to vendor repair stations as needed to improve component testing and repair methods.

Build and maintain Microsoft Power Platform automations and basic Power Apps; integrate AI tools; create Power BI reports; document processes; train and support users; troubleshoot and improve workflows to increase operational efficiency.

Develop, revise, and maintain company manuals, forms, and technical documentation compliant with FAA regulations and 21 Air standards. Write internal procedures, manage revision projects, maintain a terminology library, ensure style continuity, work independently on complex documentation tasks, and contribute to continuous improvement of the Technical Publications department.