Teams at 211

Supports 211 Utah’s reporting, analytics, data management, and data quality initiatives. Builds reports, dashboards, visualizations, scorecards, and operational analyses; monitors referral outcomes, partner performance, and service trends; maintains data definitions and documentation; supports Salesforce, Power BI, websites, telephony, and database systems; provides technical assistance and training; and helps translate data into actionable improvements for community partners and customer outcomes.